Live Chat & Messaging Widgets — Full Rankings
| Rank | Company | AT500 Score | Monthly Change | Best For | |
|---|---|---|---|---|---|
| 1 |
Tidio
tidio.com
|
8.8
|
▲ +2 | Small businesses and e-commerce teams, Shopify, WordPress, and Wix store owners | Profile → |
| 2 |
Gorgias
gorgias.com
|
8.2
|
▲ +2 | Shopify, BigCommerce, and Magento store owners, Ecommerce brands wanting order context automatically in every ticket | Profile → |
| 3 |
Drift
drift.com
|
7.8
|
▼ -1 | Revenue and marketing teams (not primarily support), Companies already invested in Salesforce or HubSpot integration | Profile → |
| 4 |
Botpress
botpress.com
|
7.7
|
▲ +1 | Technical teams wanting deep chatbot customization, Developers building highly specific conversational flows | Profile → |
| 5 |
Kommunicate
kommunicate.io
|
7.2
|
▲ +1 | Mobile-first apps needing native iOS and Android support SDKs, Globally distributed consumer apps needing broad language coverage | Profile → |
| 6 |
Crisp
crisp.chat
|
7.1
|
-- | Growing businesses wanting predictable flat-rate costs, Teams wanting live chat, chatbot, and knowledge base in one platform | Profile → |
| 7 |
Olark
olark.com
|
6.6
|
▼ -1 | Small businesses wanting simple, human-first live chat, Teams intentionally avoiding AI chatbot complexity | Profile → |
| 8 |
Freshchat
freshworks.com
|
6.6
|
-- | Teams already using or considering the Freshworks suite, Cost-conscious businesses wanting AI automation without Intercom pricing | Profile → |